SHIPPING & RETURNS
Shipping Policy
Processing Time
All orders are processed and shipped within 2 working days of confirmation.
Delivery Time
Delivery typically takes 3–4 days, depending on your location and our courier partners.
Payment Methods
We accept online payments through secure gateways. Online and Cash on Delivery (COD) payments available.
International Orders
Currently, we accept international orders only via email or direct message (DM) on Instagram, as our website services are limited to PAN India.
Order Updates & Contact Information
Contact Hours
Monday to Friday, 11:00 AM – 7:00 PM IST.
Response Time
We typically respond within 24 to 48 hours. Your patience is appreciated.
Contact Methods
- Email: the224studios@gmail.com
- Instagram DM: @224.studios
Return & Exchange Policy
At 224 STUDIOS, we prioritize product quality and customer satisfaction. Please review our return and exchange guidelines below:
No Returns or Exchanges
Due to hygiene considerations and our thorough inspection process, we do not accept returns or exchanges for products.
Damaged Products
In the rare event of receiving a damaged product, we require a clear, unedited unboxing video starting from the moment you open the package. This video is mandatory for processing any return requests